Legal
Privacy Policy
Last updated: May 2026. Your trust is the foundation of our house.
Information We Collect
We collect personal information you provide directly — name, email, phone, shipping address — when you create an account, place an order, or contact us. We also collect browsing data (pages visited, products viewed) via cookies and analytics to improve our service.
How We Use Your Data
Your information is used to process orders, communicate order status, personalise product recommendations, send promotional communications (with your consent), prevent fraud, and improve our website experience.
Data Sharing
We share data only with trusted partners essential to our operations: payment processors (Razorpay), delivery carriers, email service providers, and cloud infrastructure providers. We never sell your personal data to third parties.
Cookies
We use essential cookies for site functionality and session management, analytics cookies to understand usage patterns, and optional marketing cookies for personalised advertising. You can manage preferences in your browser settings or visit our Cookie Policy page.
Data Retention
We retain personal data for as long as your account is active or as needed to provide services. Order records are kept for 7 years to comply with tax regulations. You may request deletion at any time.
Your Rights
You have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications, request data portability, or lodge a complaint with a supervisory authority. Contact us at privacy@zentifyaroma.com.
Security
We implement industry-standard security measures including encrypted connections (TLS), secure password hashing, access controls, and regular security audits to protect your information.
Updates
We may update this policy periodically. Material changes will be communicated via email or prominent notice on our site. Continued use after changes constitutes acceptance.